Trust & safety

Your care is sensitive. We treat it that way.

askhelia handles some of the most personal information there is. Here’s how we keep it private, safe, and in your hands.

Private and encrypted

Your health data is encrypted in transit and at rest. Sensitive records are protected so that even we can’t read them casually — only the clinician you’re seeing.

Hosted in India (DPDP)

Your data stays on servers in India, handled under the Digital Personal Data Protection Act. You can export or ask us to delete your data.

Licensed clinicians only

Every psychiatrist, psychologist and counsellor is verified — credentials checked before they can take a single booking.

Evidence-based

Assessments and programmes are built on validated tools (GAD-7, PHQ-9) and established clinical methods, not guesswork.

You’re in control

Use guest mode without an account, decide what you share, and see exactly who can access your record.

Built secure

Security is part of how askhelia is built — least-privilege access, audited actions, and independent testing before launch.

In a crisis, get help now

askhelia is not an emergency service. If you or someone else is in immediate danger or thinking about self-harm, please contact one of these free, 24×7 lines right away.

Take the first step today.

A first check-in takes two minutes and needs no sign-up. Support is one tap away when you’re ready.